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If you’re interested in services offered by our Client Accounting Solutions team, but would like a few more details before moving forward, then you’re at the right place.

Following are responses to various questions – from broad details on the benefits of outsourcing to more specific information on our highly regarded technology applications, including related links.

Any issue or question that is not addressed here is only a telephone call or email away. Contact us for more information or to discuss pricing. We’re always glad to assist you with your accounting needs.

FREQUENTLY ASKED QUESTIONS


Why should we outsource professional services rather than keep in-house?
What is Outsourced Accounting?
What are the benefits of outsourcing our accounting services?
Why should I outsource with Armstrong, Backus & Co.?
How can you help me optimize my financials?
Can you help with vendor tracking, paying, purchasing?
We need help with the customer-end of our services – what do you offer?
What services will help us streamline employee management?
Does your system offer higher level of services, such as CFO and business consultation service?
We’d like to custom pick and choose what services we need now and in the future. Is that possible?
Tell us more. What cloud-based software do you use and is it secure?


Why should we outsource professional services rather than keep in-house?

Outsourcing is one of the most efficient, cost-effective ways to run your business while reducing your operating costs and freeing your time to focus on what’s important – growing your business and improving your bottom-line.

More and more businesses today are discovering the advantages of outsourcing common business processes, such as A/P, A/R, payroll, and more to reduce internal expenses and take advantage of new cloud-based technologies that can give your company a leg up on the competition.


What is Outsourced Accounting?

Outsourced Accounting is simply shifting the functions and tasks of basic and critical business processes, traditionally managed inside your company, to an external provider, such as your accounting firm.

By taking advantage of the power of secure cloud-based technologies, Armstrong, Backus & Co. now offers a comprehensive range of outsourced business services for its clients, ranging from A/P and A/R to outsourced controllership and virtual CFO services.

You choose the level of service you need, and we work to ensure your satisfaction.


What are the benefits of outsourcing our accounting services?

When you outsource with us, you won’t have to worry about software and hardware upgrades and maintenance, or security! And you won’t need a dedicated IT staff to support these new cloud tools. Our cloud technology platforms are state-of-the-art and offer the highest levels of security in the industry. Your financial data and business information is always safe and secure. And accurate! You can be sure your financial data is always in compliance with ever-changing federal/state laws and regulations.

Best of all, a whole new world of business collaboration will open up. With real-time access to your data, we can generate custom reports, forecasting, benchmarking, and up-to-date data analysis not possible until today.

Why settle for financial reports and analysis that are out of date the day they are printed? Now you can be sure you are always working with the latest information at your fingertips, 24/7. Get a better picture of your business in real time. Now it is truly possible with our outsourced accounting services.


Why should I outsource with Armstrong, Backus & Co.?

It’s simple. We offer you exceptional client service combined with a deep well of knowledge spanning all aspects of accounting, bill management, and financial services.

As a business owner, we also understand that your needs are specific to your industry and individual objectives. Our team of professionals will collaborate with you to define your goals and recommend a level of service that will meet your unique needs.

You can also rest assured in knowing that our highly skilled Client Accounting Solutions team provides you with the ability to manage your critical business processes more efficiently, while offering you a wealth of trusted business advisory and consultative controllership and virtual CFO services.

As members of the Texas Society of Certified Public Accountants, Armstrong, Backus & Co. adheres to all professional and ethical standards. We ensure every client receives complete confidentiality and continual professional care.

If you want a smarter, more efficient, more productive, and more competitive way to manage your business, you owe it to yourself and your company to give us a call. We can help you today!


How can you help me optimize my financials?

We can help you gain reliable, real-time financial and operational insight across multiple business areas, including:

  • General Ledger – Our cloud-based General Ledger application will unlock key financial and operational metrics for a comprehensive view into your business. Our system is optimized for high performance and maximum efficiency, strong audit and control capabilities, rich planning and reporting, and provides unlimited capacity to evolve with your business.
  • Cash Management – We’ll help you take complete control of cash management and cash flow to manage all financial payments, deposit transactions, and bank reconciliations in real time. We can help you control spending and flexibly manage all checking, savings and charge card accounts with comprehensive bank reconciliation.
  • Reporting and Dashboards – Drive business performance and make better decisions with real-time, actionable, and tailored financial and operational information. Take advantage of our powerful cloud-based accounting and financial reporting and analysis capabilities to build, plan, define, and measure business metrics and performance.
  • Accounts Receivable – Accelerate collections and reduce days sales outstanding. Efficiently automate the customer invoicing and bill payment process to easily manage customer payments and bank deposits through our cloud-based accounts receivable management software. Integrate Accounts Receivable with our best-of breed Order Management and General Ledger for real-time posting of all transactions on a cash or accrual basis, ensuring financially consistent views across your business.
  • Multi-Currency Management – Easily manage multiple currencies, exchange rate schedules, and currency fluctuations. Take advantage of professional strength, flexible multi-currency software purpose-built to support your global business. Our cloud-based solutions make it easy for any of your business entities to operate and transact with your customers and vendors in any currency—even in multiple currencies. Automated real-time updates ensure you’re always using the latest exchange rates. Automatically account for revaluations when exchange rates change and for gains and losses—both realized and unrealized. Streamline multi-currency management and compliance anywhere in the world. Plus run reports and performance analysis using any currency—whatever base or transactional currencies your customers, vendors, or business entities use.
  • Global Consolidations – Manage complex global operations in real time. When you work with our firm, we will empower your finance team with the tools they need to more effectively automate and control the global accounting consolidation and close processes. We’ll help you improve financial visibility with real-time intelligence across entities to drive better business decision making. Our Global Consolidations application provides all the functionality a company, like yours, needs to manage complex, multi-entity or multinational operations, in real time.

Can you help with vendor tracking, paying, purchasing?

With our cloud solutions, we make it easy to drive better relationships with your vendors while providing that crucial visibility to see the entire procure-to-pay process. Optimize the way you do business using customizable workflows—to keep your business productive, efficient, lean, and agile. You’ll be able to:

- Gain business visibility
- Create a seamless chain of transactions
- Configure inventory workflows
- Optimize price management

  • Accounts Payable – Streamline vendor payment processes, maintain flexible payment and expense allocation functionality, and ensure stringent vendor payment and approval process. We can help you do more than just pay the bills. We will automate billing and payment management and help you take advantage of electronic invoicing and payment capabilities that go well beyond traditional accounts payable functions.
  • Purchasing – Maximize cost savings and improve capital efficiencies. Automate the procure-to-pay process with our cloud-based Purchasing. We will help you take advantage of comprehensive purchasing functionality to manage and optimize inventory to increase customer satisfaction, improve capital efficiency, and reduce inventory costs.
  • Inventory Management – Improve cost savings and capital efficiencies. Let our cloud-based inventory management software help you reduce costs, improve capital efficiencies, and increase customer satisfaction by streamlining inventory operations, improving inventory visibility, and managing and optimizing inventory levels.

We need help with the customer-end of our services – what do you offer?

Get a 360-degree view of each individual customer—that reaches across sales, service, finance, order management, and other key departments and processes to achieve the highest levels of customer satisfaction. Our cloud-based billing and accounting software uniquely supports that holistic picture—to increase your competitive advantage, deliver breakthrough levels of memorable and responsive customer service, strengthen your brand, and earn loyalty and repeat business.

  • Accounts Receivable – Accelerate collections and reduce days sales outstanding. Efficiently automate the customer invoicing and bill payment process to easily manage customer payments and bank deposits through our cloud-based accounts receivable management software. Integrate Accounts Receivable with our best-of-breed Order Management and General Ledger for real-time posting of all transactions on a cash or accrual basis, ensuring financially consistent views across your business.
  • Revenue Management – Boost finance productivity, streamline billing processes, cut closing processes, fortify audit trails, and lower the cost of compliance. Manage subscription and contract-based financial relationships more effectively with our cloud-based Revenue Management solution. We’ll help you automate billing, revenue recognition, forecasting, and renewals to improve the effectiveness of your finance organization and to lower your cost of compliance. We’ll ensure you adapt and comply with evolving rules and guidelines, eliminate spreadsheets, and increase productivity by automating revenue recognition, billing, and renewal processes. Finally, we help you gain real-time visibility into recognized and deferred revenue streams, project future revenue and renewals, and improve your customer relationships—all while reducing days sales outstanding (DSO).
  • Order Management – Promote profitable channels and deliver accurate and timely customer order information. Automate and integrate your quote-to-cash cycle to improve productivity, increase sales, heighten customer satisfaction, speed sales cycles, and drive margins. Organizations that take advantage of our seamless integration between Salesforce and our state-of-the-art Order Management software can achieve significant business process improvements.
  • Salesforce CRM Integration – Our firm solutions are set up to automatically generate orders from Salesforce opportunities and streamline your entire sales cycle. We make it easy to empower your organization with a full 360 degree view of your business by providing seamless integration between the most popular CRM application and the top-rated cloud financial management application on the Salesforce AppExchange. Our cloud solution is developed and supported by Intacct and built on the Force.com platform, the integration with Salesforce helps sales and finance teams communicate effectively and work more efficiently—all while eliminating the need for an expensive and complicated 3rd party integration, IT support, or custom consulting.
  • Sales and Use Tax – Simplify and streamline cumbersome, costly sales tax compliance with end-to-end sales tax automation. Our cloud software leverages Avalara, the leader in cloud-based sales tax software, as its strategic partner for sales tax calculation and compliance. Avalara provides the easiest, most accurate and affordable way for businesses to address statutory sales and use tax requirements. Hundreds of satisfied customers use AvaTax sales tax software to eliminate sales tax issues—locally and internationally.
  • Project Accounting – Connect services delivery with finance for efficient and profitable business management. Our cloud-based Project Accounting component provides comprehensive capabilities to unify, automate, and streamline the financial and operational processes throughout the services delivery lifecycle. Combine our Project Accounting with our best-in-class cloud-based financial management and accounting application to maximize performance and profitability, provide better service to you, and boost financial visibility for better real-time decision making throughout the project-to-cash lifecycle.

What services will help us streamline employee management?

  • Time and Expense Management – Eliminate manual, error-prone processes, and accelerate time and expense processing and reimbursement, saving time and duplicate data entry. Accelerate time entry, expense reporting, and employee reimbursement processes throughout your extended organization. Our advanced Time and Expense Management solution helps you improve efficiencies and maintain tight control over expense management processes with flexible, multi-level approval workflows, paperless entry and tracking, and streamlined reimbursement. Gain visibility into how and where you’re incurring employee expenses.
  • Payroll – Let us take the time-consuming, labor-intensive hassles and headaches of payroll processing off your staff’s shoulders. We can provide a complete payroll processing service for your company at a small price your business can easily afford. We can even manage and administer your 401(k) plan, health insurance, workers’ compensation, HR compliance, employee screening and more.

Does your system offer higher level of services, such as CFO and business consultation service?

One more way we can save you time and money is by offering you the highest-level virtual CFO and Controllership services, including cash flow management, financial statements, forecasting, budgets, policies and procedures, industry benchmarking, financing proposals, data analysis, dashboards, customized financial reports, financial planning, advising and recommending ways to improve your company’s financial results, and much more. If you have need of a specific service, just ask. We’re here to help you.


We’d like to custom pick and choose what services we need now and in the future. Is that possible?

Our firm utilizes the best cloud-based solutions available anywhere to provide the professional-strength accounting and financial management functionality you’d expect to find in expensive ERP systems, and our flexible cloud infrastructure makes it easy and cost-effective to integrate, configure, and extend the system to the exact level of customization your business requires. And it’s fast. Many customers have been able to get started using our solutions in as few as 30 days from the time they started looking to move to a better system.

We can configure our solutions to customize every aspect of your business:

- Workflows
- Settings
- Custom fields
- Smart events and triggers
- Dimensions
- Reports
- Mashups
- New screens

  • Extend to meet your growing capacity – Our cloud-based solutions are designed for maximum extensibility. You’re not boxed into a generic, standard solution that doesn’t fit your specific requirements.
  • Integrate with other best-in-class solutions – We use open web services to integrate with the broadest set of leading applications. So you can cost-effectively create an interoperable system of best-in-class applications—while preserving your investments. And web services ensure easy accounting integration with applications we deploy on your behalf in the future as well. Take advantage of dozens of pre-built integrations with leading applications that deploy quickly and easily. For example, our cloud-based integration with Salesforce CRM is the highest rated integration module in the Salesforce AppExchange.

Tell us more. What cloud-based software do you use and is it secure?

At Armstrong, Backus & Co., we carefully researched and compared the best technology products available for accountants and their business clients. We chose the following cloud-based solutions for the depth and breadth of advanced features and services these powerful tools provide.

Intacct - Preferred Provider of Financial Applications

Through Intacct, a robust suite of best-of-breed cloud-based accounting and financial management applications, our firm can power your entire outsourced business needs. It is completely secure, flexible and will scale to meet your growing needs. You’ll never outgrow Intacct.

Intacct is the preferred provider of financial applications for the AICPA Trusted Business Advisor Program. This is one more reason you can be confident that we utilize best-in-class cloud-based solution products at our firm.

Bill.com Preferred Provider of Bill Management

Bill.com is a cloud-based bill management solution that eliminates paper from the workflow, automates and streamlines A/P and A/R processes, and cash flow management – all with access from anywhere, anytime. Bill.com is the preferred provider of bill management solutions for the AICPA Trusted Business Advisor Program. This is one more reason you can be confident that we utilize best-in-class cloud-based solution products at our firm.

AB Payroll Solutions

In addition, we highly recommend Payroll Solutions – the payroll service of Armstrong, Backus & Co. for all your payroll needs. Our team is highly knowledgeable and has the experience to support you in every aspect of payroll processing. Whether startup or long established, we understand the unique needs of your company and work with you to identify the specific service options that work best for you.

You will no longer need to be concerned about missing deadlines or changing regulations. We stay ahead of the curve and fulfill every payroll obligation with trusted timeliness and accuracy. You can also rest assured that we maintain extreme confidentiality in handling all your payroll records.


Securities offered through 1st Global Capital Corp., Member FINRA, SIPC. Investment advisory services offered through 1st Global Advisors, Inc. We currently have individuals licensed to offer securities in the states of Texas, New Mexico, Oklahoma, and Nevada. This not an offer to sell securities or provide investment advice in any other state or jurisdiction.

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